Day 17 -- Adobe

Ah yes, Adobe, bastions of the creative world, and pain in the neck to all. Currently, as always, Adobe are up to some pretty dirty tricks. We're already seeing millions of users stuck with their deliberately crippled software -- Adobe Acrobat, Flash Player. Now comes Adobe AIR hand in hand with another sad story about the BBC:

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Day 16: The Kindle Swindle

The Amazon kindle provides convenience, but at the cost of freedom. When you purchase a kindle, you must agree to use the Digital Restriction Management (DRM) system. Since all of the Kindle ebooks you purchase from Amazon are in their proprietary DRM format, you are also promising to not share them with friends. And, because you promise to not circumvent the DRM, there is no way to move them to another device or a computer. You are locked into the Kindle and you are locked into Amazon.

35 Days Against DRM — Day 13: HDTV

Confessions of a HDTV Shop Employee

HDTV is a countdown to obsolete hardware, with the unintended (or maybe just unpublicized) side effect being that viewers have fewer options, since all-digital technology can be more easily restricted. Today, we present an anonymous tale from a shop employee of some of the problems around digital TV -- how consumers are being sold on the idea of HDTV, what that means for censorship and DRM.

Day 12: Grand Fail Auto

Thanks to everyone who's sent in details of PC games. We've already covered Spore and SecuROM -- today we're touching on GTA IV, and offering some free software alternatives.

Act 1 -- Grand Fail Auto

One of the most anticipated games of 2008 has finally been released -- defectively -- by Rockstar Games. Yes, GTA IV is laden with the same DRM that has plagued gamers so much this year -- SecuROM.

On the subject, Rockstar announced:

Day 11: iTunes

You may have heard this week, that iTunes was going DRM-free. Of course, it didn't happen. Apple's iTunes, under Steve Jobs, is still stubbornly the only major distributor of DRM-encumbered music at a time when Amazon, Rhapsody, Napster, eMusic, Magnatune, 7 Digital and more are all selling music without restriction.

35 Days Against DRM -- Day 7: Prince: Friends without benefits.

Mike McCarty sends in his horror story of being a Prince fan, as a reminder of some of the tricks being pulled on music fans in this DRM age. Mike wins one of our T-shirts and a DRM-free album from Magnatune.

We begin with the demise of Prince's DRM-music service, New Power Generation.

Act One. Prince's music service: Defective by Design

Luckily I only purchased one of MANY DRM-laden album from Prince's now defunct New Power Generation website, Xpectation. It came in the DRM-encumbered Windows Media format, but this was before I was ever aware of the horrors of DRM. Ironically, I EXPECTED the files to work pretty much forever, maybe not forever but at least a few good years. However, I guess the joke was on me as I misplaced the files on an external harddrive a year or so ago and recently located them only to find out there's absolutely nothing I can do with them.

This is pretty common with digital files, but many of the DRM-free providers such as Magnatune and eMusic allow you to redownload your purchases directly from them.

Act Two: Prince's war on the Internet

Prince's war with all things internet has left me with quite the sour taste in my mouth. Pointing my browser to the website I purchased the album from confirms that the address cannot be found. No surprise. I think it's been gone for at least a year or two now. A while back I had heard the site went under and that Prince had begun using his MySpace page. This has since been shut down as well.

As The Register noted last September:

Teaming up with Web Sheriff, the firm currently known as "Europe's leading internet policing specialist," the Minnesota-born pop star has already ordered YouTube and eBay to remove hundreds of supposedly Prince-infringing web items, and he's intent on filing suit against the two web behemoths - not to mention Swedish BitTorrent tracker The Pirate Bay.

Mike continues his story:

Searching Prince fan sites such as Housequake, prince.org and a few others have led me to the fact that there pretty much is no way to contact Prince OR his camp in ANY form whatsoever. Also, there was never any mention to his fanclub (which I DID pay $25 to join) that they would no longer be supporting the DRM-laden files when the NPG Music Club went under. No other fans, or what Prince likes to call "Friends", knew what to do about the files either. The only suggestion I was given, which isn't possible now that the files cannot be played, was to burn the files to a cd and rip them back to mp3 if I want to put them on the ol' mp3 player. Well... the files won't play, so how am I supposed to burn them? It's just not possible.

Ah yes, the burn-to-a-CD-defense. This is a pretty common reaction to the problem that DRM causes. Of course, buying DRMed media, burning to a CD, and ripping the CD, all takes time and effort and means losing quality. Often DRMed music makes it hard for you to burn it to a CD -- you have to use specific proprietary software to do a job that is much better done elsewhere.

Act Three: You wouldn't treat your friends like this...

I used to be a massive Prince fan -- I won't say friend since I certanly wouldn't treat a friend the way he's treating his fans, but his adamancy about people stealing or sharing his work has alienated me and I'm sure quite a few others. Sure he gave away Musicology when you saw him in concert a few years back, but I still PAID for the Xpectation album and feel that I should be able to listen to it as long as I keep the files handy. I WILL NOT purchase another DRM-laden file ever.

Thanks Prince, for absolutely nothing except a good old-fashioned lesson in what not to do in future.

35 Days Against DRM -- Day 5: Yahoo and MSN Music

This year we've also seen some significant closures of various DRM services -- first MSN Music, then Yahoo Music. Yahoo offered refunds in the end, but it highlights the very real problem of DRM services closing down. Yahoo and Microsoft aren't even going out of business, yet they've closed DRM services. Google has done the same thing with its video store.

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35 Days Against DRM -- Day 2: Netflix

Netflix currently offers streaming of movies at no extra charge with many of its DVD rental plans. The streaming service, which requires Microsoft Windows Media and Microsoft Silverlight technologies in order to operate, uses Digital Restrictions Management technologies to limit playback to authorized devices, such as the Netflix set top box, Microsoft's XBOX 360 console and personal computers running Microsoft's Windows or Apple's Mac OS X operating systems.

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Petition against SecuROM

If you're in the UK, please lend your support to this petition against SecuROM.

http://petitions.number10.gov.uk/SecuROM/

"With more and more consumers being effectively handcuffed by games producers using draconian methods of DRM, we require the government to protect our rights as consumers by investigating this issue. We maintain that 'limited installs' and 'online activation' are both misleading, immoral and discriminatory.

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Stop the RIAA from using the Department of Justice to do its dirty work

The RIAA is continuing to try coercion to prop up its illegitimate and unethical business model.

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Spore and More: Activate against Electronic Arts

Electronic Arts (EA) and Amazon have been the targets of a justified online rebellion the last couple weeks. The impetus for the backlash is EA's use of Digital Restrictions Management (DRM) technology in its game Spore.

DRM down under

The Australian Broadcasting Corporation (ABC) is Australia's Federal Government-funded public broadcaster, and has responsibilities under the ABC Act 1983 to provide services to the Australian people.

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FoulPlay -- why free software and Apple's iPhone don't mix

In order for any program to be installed on the iPhone, the program must be cryptographically signed. When a user attempts to install software on her iPhone, the iPhone's Digital Restrictions Management (DRM) system checks to see if Apple considers the signature on the software to be valid.

If there is no signature or if the signature is invalid, the iPhone will refuse to install the software. If the software has been modified in any way, the signature check will fail. The signature check is also tied to the user's specific device, which means that she is not permitted to transfer or copy downloaded programs directly between iPhones, and any other copying is permitted or not permitted at Apple's whim. This system of rejecting software that doesn't pass a signature check -- even when modifications to the software are legally permitted -- was made famous by TiVo, and so is called "tivoization".

Read 'Why Free Software and Apple's iPhone don't mix'

Yahoo Music -- the bad dream of DRM continues

Yahoo! has announced that its music store will be going offline at the end of September, taking with it the authorization keys for any music purchased. This appears to be something of a trend lately, with Microsoft announcing similar plans, only to go back on its original plans a few days later.

As Ars Technica puts it, "The bad dream of DRM continues" -- "Once the Yahoo store goes down and the key servers go offline, existing tracks cannot be authorized to play on new computers."

Major League Baseball and Google Video have both pulled similar stunts, with Google at least providing a refund for the media, but no DRM-free replacement.

Yahoo's own Ben Patterson spoke to Michael Spiegelman, the senior director for Yahoo! Music, about keeping the DRM servers going, like MSN has promised to do...

"We can't really talk to the specific numbers [in terms of cost]," said Spiegelman, adding that Yahoo! uses a third-party service to host its DRM license keys. "To be honest, it's a question of whether we want to spend the money supporting DRM tracks, versus spending that money on what people really do want [subscription and/or DRM-free music]."

When asked about replacing any purchased, DRM'd Yahoo! Music tracks with the equivalent DRM free tracks from Rhapsody, Spiegelman replied "We'll take those situations in a case-by-case fashion... We will be able to help users out who have a large number of tracks... We're not saying that that would be an impossible option... We'll see how much of a demand there is for it."

Take action!

Are you a Yahoo! Music customer? Contact Yahoo! Support and demand DRM-free replacements for all the songs you've legally purchased.

Update: Yahoo: We'll Reimburse Users for Terminated Music

CNET is reporting that customers will be offered refunds or DRM-free downloads, while Wired News is saying any DRM-free downloads could break any agreements Yahoo! has with record labels.

Ask Apple about the iPhone

Last week, we announced 5 reasons to avoid the iPhone. This has been met with a lot of excitement and some great feedback.

Some important questions were raised in this feedback. So, here is an opportunity to have some fun and get answers, straight from the horse's mouth, so to speak.

In every Apple retail store is a so-called "Genius Bar" -- a technical support station, the purpose of which is to offer help and support for Apple products.

You can use Apple's helpful online booking system (no registration required) to reserve time slots at the Genius Bar. There are currently 217 Apple stores in seven countries, giving us plenty of slots to book. We want as many people as possible to book slots this Friday, July 25, and Saturday, July 26. Why not book more than one? Having lots of slots booked will get Apple's attention and ensure that the Geniuses have done their homework.

Take these three easy steps to give Apple our iPhone Challenge:

1) Book a 10-minute slot now!

Book online: USA, Australia, Canada, Italy and the United Kingdom.

2) Let us know which stores you have booked using our online counter.

3) Digg this to encourage others to participate

At the Genius Bar....

Print out our handy questionnaire and information about how iPhone 3G restricts your freedom. If you have access to a color printer, you can also print out some of our snazzy iPhone flyers to hand out to people outside the store when you're done.

Head over to your local Apple Store at your designated time. Be sure to get a business card from your Genius first and then politely ask them the questions. For each question, give them a score between 1 and 32, with 1 being a really bad answer, and 32 being an answer that really showed insight into the restrictive practices of the iPhone.

The total score will be out of 160 -- the IQ level of Einstein, a certified genius. Rate your Genius's iQ to the same score, and if they get over 130, they're a genius -- any lower than that, and they're screwed. Glory and infamy awaits!

If you feel your Genius did particularly well, or particularly badly, please let us know their name, email address, and the store address -- it'll be on their business card. We'll send prizes and information accordingly.

Questions

Start by introducing yourself to your Genius.

"I'm from the DRM elimination crew at DefectiveByDesign.org -- I'd like to ask you a few questions about the defects Apple has designed into the iPhone 3G."

  1. Why do all developers have to submit their applications to Apple before they can be loaded onto an iPhone?

    Most smartphones, including those by OpenMoko, Nokia, RIM, Palm and even Microsoft, allow applications to come from a variety of sources, including free software developers. Free "as in freedom" software development requires that users and developers be able to share and modify the source code for programs they use. iPhone users are not permitted by Apple to share or load modified versions of programs distributed through the App Store -- even when a program's developer wants users to be able to do this! Apple markets itself as empowering, alternative technology -- How does Apple plan to support free software development?

  2. Why does iTunes still contain so much DRM-laden music?

    Services like Amazon, eMusic, Napster, Rhapsody, Play.com and 7digital are all selling music without DRM. A typical response to this might be that Apple has no option to sell media without DRM, but this is simply untrue. Jobs is the largest individual shareholder at Disney, and he could insist that its films be DRM-free. Apple should be leading the way to promote DRM-free music, but instead is lagging behind. What is Apple doing to fix this? If it really is the RIAA's fault, can you tell me specifically what the RIAA said to Jobs when he asked for the ability to sell DRM-free music?

  3. The iPhone 3G has GPS support. How can users be sure that the GPS cannot be used to track their position, without their permission?

    When the only thing preventing the GPS from being used is software, and the software in question is known only to Apple, why should iPhone users trust Apple? There is a privacy agreement, but how would I ever know that the agreement was violated?

  4. In 'Thoughts on Music', Steve Jobs said, "it is useful to remember that all iPods play music that is free of any DRM and encoded in 'open' licensable formats such as MP3 and AAC".

    If Jobs really wants to see open formats, why doesn't the iPhone play Ogg Vorbis, Ogg Theora video and FLAC? These formats require no licensing costs, and are not encumbered by patents. How does Apple plan to support these formats in the future? Will Apple approve applications for the App Store that support these formats?

  5. Last question. Why can the iPhone 3G only be activated by Apple and AT&T?

    In the United States, the Register of Copyrights has ruled that consumers have the right to unlock their phones and switch to a different carrier. How does Apple plan to remedy this discrepancy?

Next steps

Give your Genius their score, your contact information (if you want) and your handout, along with any additional feedback you have about the defects in iPhone 3G. Thank them for their time, and quickly and politely leave the store. Outside the store, distribute some of the flyers and spend some time talking to people about these issues.

Let us know how it went by sending an email to info@defectivebydesign.org with your Genius's information, score, and your comments.

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